Privacy Policy

Effective Date: 05 June 2026

At Noble Surgicare Hospital, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, retain, and delete your information when you use our website and mobile application.

1. Information We Collect

We may collect:

Name
Mobile Number
Email Address
Appointment Details
Medical Information provided by the user
Device Information
IP Address and Usage Data
2. How We Use Information

We use collected information to:

Schedule and manage appointments
Provide healthcare-related services
Respond to inquiries and support requests
Improve our services and user experience
Send appointment reminders and notifications
Comply with legal obligations
3. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

4. Sharing of Information

We do not sell or rent personal information.

Information may be shared only:

With authorized healthcare professionals
When required by law
To protect legal rights and safety
With service providers assisting in operation of our services
5. Data Retention

We retain user information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements.

Appointment and account information may be retained for up to 5 years after the last interaction, or longer if required by applicable healthcare regulations.
Technical logs may be retained for up to 12 months.
After the retention period expires, data is securely deleted or anonymized.
6. Data Deletion

Users may request deletion of their personal data at any time.

To request deletion:

Email: support@noblesurgicarehospital.com

Include:

Full Name
Registered Mobile Number
Registered Email Address (if applicable)

We will process deletion requests within 30 days, unless retention is required by law, medical regulations, or legitimate business purposes.

7. User Rights

Users may:

Access their personal information
Correct inaccurate information
Request deletion of their information
Withdraw consent where applicable
8. Cookies and Analytics

Our website and application may use cookies and analytics tools to improve functionality and user experience.

9. Third-Party Services

Our services may contain links to third-party websites. We are not responsible for the privacy practices of external websites.

10. Children’s Privacy

Our services are not directed toward children under 13 years of age. We do not knowingly collect personal information from children without parental consent.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

12. Contact Us

For privacy-related questions or data deletion requests:

Noble Surgicare Hospital
Email: support@noblesurgicarehospital.com
Website: https://noblesurgicarehospital.com